A Practical Approach to Performance Interventions and Analysis

Today’s Start-to-Finish Blueprint for Achieving Outstanding Business Performance

  • Develop a high-performance working culture that helps you drive toward excellence, even in tough times
  • Integrate your organization’s goals with the beliefs and needs of your people
  • Foster unity without conformity and diversity without division

Imagine your best possible organization: a place where people strive for continuous improvement, communicate clearly and honestly, freely share information, respect their colleagues and leaders, make a difference—and deliver truly extraordinary performance.

Using this book’s powerful Work/Life Approach, you can build that organization.

Renowned performance consultants Dr. Gene Fusch and Richard Gillespie offer a step-by-step blueprint for developing a true performance culture, where people bring a relentless focus and selfless collaboration to bear on the organization’s most fundamental goals. Fusch and Gillespie walk you through identifying your most crucial challenges and the performance gaps standing in your way; choosing initiatives that deliver the greatest positive impact…successfully executing on those initiatives…and measuring the results. Whatever your organization or goals, this book offers your fastest, surest route to world-class performance.

This book provides clear, step-by-step techniques and examples to create and sustain a workplace that truly fosters continuous performance improvement. Beginning with the desired end results, the authors introduce their powerful Work/Life Approach paradigm: a complete model for analyzing business problems, identifying performance gaps, determining initiatives, and measuring results.

Building on the field’s most significant works and research, they demonstrate how to apply the Work/Life Approach to address the full spectrum of organizational performance issues, including leadership, time management, communication, problem solving, and change. They show how to integrate the organization’s needs to grow and prosper, with the social, economic, political, and spiritual beliefs and needs of every individual employee, both at work and at home.

Along the way, they present 50 dynamic models that connect theory to real-world business practice, and can be utilized by all leaders and practitioners in human resources, organizational development, and training.

  • Choosing the right interventions for reducing the performance gap
    Implement a systematic, ROI-driven strategy for selecting interventions that work
  • Starting with the desired end results
    Develop clear, measurable, actionable indicators to keep your organization focused
  • Valuing behavior, increasing trust, and moving past the “blame game”
    Overcome the fear and distrust that make organizations dysfunctional
  • Getting others to own their “fraction of the action”
    Build an organization where everyone “takes ownership”

Book Details

  • Hardcover: 224 pages
  • Publisher: FT Press (May 2012)
  • Language: English
  • ISBN-10: 013304050X
  • ISBN-13: 978-0133040500
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