Remote Research

Remote studies allow you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their own environment. In Remote Research, Nate Bolt and Tony Tulathimutte teach you how to design and conduct remote research studies, top to bottom, with little more than a phone and a laptop.

The book’s benefits

  • Learn how recent developments in Web products and services allow you to recruit, manage, and conduct user research projects 100% remotely
  • Learn what you can uncover with remote research that you can’t learn in a lab study
  • Understand the differences between different types of remote research, and the strengths and limitations of each
  • Understand the most important principles of native environment research for preserving authentic and valid user feedback in unpredictable out-of-lab settings
  • Learn the pragmatics of designing a remote study, so you can do it yourself and impress the hell out of everybody

The authors’ goals

  • To crack open the public dialogue on remote UX
  • To educate people about the breadth of remote research methods: not just interviews, not just card sorts
  • To help define the field of remote user research
  • To share all we have learned about techniques
  • To make an impact:
    • Promote research about life not just interfaces: research that inspires and makes a drastic difference with technology, not research that fixes buttons
    • Develop innovative ways of integrating technology more seamlessly into peoples’ everyday lives and social networks
    • There’s a strong social consciousness underlying our work

Table of Contents
Chapter 1. Why Remote Research?
Chapter 2. Moderated Research: Setup
Chapter 3. Recruiting for Remote Studies
Chapter 4. Privacy and Consent
Chapter 5. Moderating
Chapter 6. Automated Research
Chapter 7. Analysis and Reporting
Chapter 8. Remote Research Tools
Chapter 9. New Approaches to User Research
Chapter 10. The Challenges of Remote Testing

Book Details

  • Paperback: 266 pages
  • Publisher: Rosenfeld Media (February 2010)
  • Language: English
  • ISBN-10: 1933820772
  • ISBN-13: 978-1933820774
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