Book Description

Have you ever had to fill out and sign a PDF-based form? Or change the date on a PDF-based flyer? Comment on a document sent around your workplace as a PDF file? Scan a document to PDF and OCR the text? Smile’s PDFpen 5 can perform these and many other PDF manipulations more easily than Adobe Acrobat, and at a fraction of the price. With clarity and humor, Take Control of PDFpen 5 explains precisely what you can do with PDFs using PDFpen and its big brother, PDFpenPro.

After a whirlwind history and overview of PDF, you’ll take a tour through PDFpen’s tools and navigation. With those basics taken care of, you’ll learn how to:

• Scan a document to PDF and make the text editable with OCR
• Combine pages from multiple files into a single PDF
• Turn a Web site into a multi-page PDF
• Add or remove pages from a PDF
• Add a hand-written signature to a PDF
• Add page and URL links to a PDF
• Make a clickable table of contents for a PDF
• Use professional editing marks on a PDF Download Now »

Book Description

Quick access to today’s top Facebook, Twitter, and LinkedIn resources – on business, entertainment, politics, health, sports, and much more!

• A single, up-to-the-minute source for all the best new resources on today’s top social networks
• More than 3,000 entries on parenting, shopping, fashion, sports, travel, religion, and many other topics
• A huge timesaver: helps users instantly uncover hidden “gems” they’d otherwise have to search for, stumble upon, or never find at all!

About the Author
Jeffery A. Riley, President of Box Twelve Communications, Inc. (www.boxtwelve.com), earned a technical journalism degree from Oregon State University in 1989 and is a former staff writer of the Los Angeles Times. A 15-year veteran of the information technology publishing industry, Jeff has had a hand in–as copy editor, production editor, development editor, acquisitions editor, executive editor, and author–hundreds of books covering IT topics.He is the author of Introduction to OpenOffice.org (Prentice Hall) and Picture Yourself Learning Microsoft Excel 2010 (Cengage Learning). As president of Box Twelve, he manages the day-to-day operations of a content solutions firm outside Hilton Head, South Carolina. You can follow his tweets at box12comm and view his LinkedIn profile at www.linkedin.com/in/jefferyriley. Download Now »

Book Description

Legendary beer expert Charlie Bamforth presents the most compelling social history of beer ever written: where it’s come from, and where it’s headed. From centuries-old cultural values to radical new approaches, craft brewing to globalization, it’s an amazing story. Bamforth tells it all–with humor, behind-the-scenes insight, and sheer joy!

From the Back Cover
“A delightful book that not only reaches the soul of brewing but also tells us much about the soul and humanity of the author. Bamforth skillfully weaves a holistic and philosophical story about our complex society and the positive role that beer has, does, and will play in it. It is a joy to read and will leave the reader refreshed in mind and soul.”
–Simon Jackson, Executive Director, Institute of Brewing and Distilling, London, England

“A heartfelt account of beer that reads as though I’m sitting at a pub table across from the ‘Beer Professor’ himself as he reveals personal tales and experiences over many pints of beer. A concise snapshot of the world of beer–past, present, and future. Remarkable insight into the behind-the-scenes world of beer.”
–Charlie Papazian, Author of Complete Joy of Homebrewing; National Beer Examiner, http://Examiner.com/beer; President, Brewers Association (USA); and Founder, Great American Beer Festival

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Book Description

Oracle’s Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.

This practical book offers a comprehensive understanding of Siebel CRM. It is your safe vessel for navigating the deep waters of Siebel installation and system management.

This book is a complete exercise in installing and managing Oracle’s Siebel CRM for your organization. You will understand the Siebel architecture and install it piece by piece. In easy-to-follow chapters, the book will guide you through the installation of Siebel server, client and third-party reporting software on Microsoft Windows and Linux, covering everything from the planning the process and software download to the installation and configuration tasks.

After reading this book, you will feel fully prepared for setting up multiple servers and multi-lingual configurations. This book fosters your general understanding of the intricate features and functionality of Oracle Siebel CRM. In addition, you will learn how to support development environments and how to migrate configuration changes between environments using Application Deployment Manager.

Another benefit of this book is that it teaches administrators how to establish system monitoring strategies to identify and avoid performance bottlenecks. When you have finished the book, you will feel prepared to install and manage Oracle’s Siebel CRM in a real-world environment. In addition, you will know some tricks that even seasoned experts will envy.

A pragmatic guide for effectively and efficiently implementing and managing Oracle’s Siebel CRM

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Book Description

In this new paperback edition of the classic bestseller, you’ll be taken on a hilarious, fast-paced ride through the history of ideas. Author Scott Berkun will show you how to transcend the false stories that many business experts, scientists, and much of pop culture foolishly use to guide their thinking about how ideas change the world. With four new chapters on putting the ideas in the book to work, updated references and over 50 corrections and improvements, now is the time to get past the myths, and change the world.

You’ll have fun while you learn:

• Where ideas come from
• The true history of history
• Why most people don’t like ideas
• How great managers make ideas thrive
• The importance of problem finding
• The simple plan (new for paperback)

Since its initial publication, this classic bestseller has been discussed on NPR, MSNBC, CNBC, and at Yale University, MIT, Carnegie Mellon University, Microsoft, Apple, Intel, Google, Amazon.com, and other major media, corporations, and universities around the world. Download Now »

Book Description

How Debt Collectors Really Work–and How to Fight Back!

An Insider’s Report from Fred Williams, Award-Winning Investigative Reporter

• Discover the dirty tricks collectors use
• Negotiate settlements that can save you a fortune
• Learn how to stop the harassment now!

In this book, investigative reporter Fred Williams takes you inside America’s vicious debt collection industry, reveals how the game is really played, and shows you exactly how to defend yourself.

Debt collectors rely on ignorance and fear. When you know your rights, and you know their tricks, you can fight back–and win. This book reveals how to get the law on your side, make the calls stop, and slash your debt by thousands!

This year, America’s enormous debt collection industry will make an estimated 1,000,000,000 collection calls. They will threaten. Lie. Mislead. Intimidate. Over the past five years, their callers have racked up more than 300,000 complaints to the FTC: more than any other industry it regulates. Download Now »