Book Description

Portable and precise, this pocket-sized guide delivers ready answers for administering Windows Small Business Server 2011 Standard. Zero in on core support and maintenance tasks using quick-reference tables, instructions, and lists. You’ll get the focused information you need to solve problems and get the job done—whether at your desk or in the field.

Get fast facts to:

• Install Windows Small Business Server 2011 on-premise
• Use Active Directory® to manage computers and users
• Handle core administrative tasks with the console
• Use permissions to control access to network resources
• Manage your data storage resources
• Administer email with Microsoft® Exchange Server 2010
• Monitor the performance of your servers and workstations
• Build an intranet with Microsoft SharePoint® 2010
• Migrate an existing network

About the Author
Craig Zacker is a writer, editor, and educator who has written or contributed to dozens of books on operating systems, networking, and PC hardware, as well as several college texts and online training courses. Craig is the author of the Windows Small Business Server 2008 Administrator’s Pocket Consultant, and co-authored the MCITP Self-Paced Training Kit (Exam 70-686): Windows 7 Desktop Administrator. Download Now »

Book Description

Microsoft BizTalk is an integration and connectivity server solution that allows businesses to connect disparate systems easily. In today’s business climate of mergers and acquisitions, more and more enterprises are forced to exchange data across disparate Line of Business systems using integration brokers like BizTalk Server 2010. What is often overlooked when integrating these systems is the pre-requisite knowledge that ERP and CRM systems demand in order to effectively integrate them. No longer is this knowledge locked up in the heads of expensive consultants. Gain an edge within your organization by developing valuable skills in the area of Line of Business integration from this book.

This book will show you how to integrate BizTalk with Line of Business systems using practical scenarios. Each chapter will take a Line of Business system, introduce some pre-requisite knowledge and demonstrate how you can integrate BizTalk with that Line of Business system, and then provide guidance based upon real world experience, taking your BizTalk knowledge further.

This book will enable you to master how to integrate BizTalk with Line of Business systems effectively. The book starts by highlighting the technical foundation of WCF-LOB adapters and the common steps and important properties pertaining to popular WCF-LOB adapters. You will then move on to an overview of how to integrate with Microsoft SQL Server using the WCF based SQL Server adapter. The book then dives into topics such as integrating BizTalk Server with Microsoft Dynamics CRM, building BizTalk/SAP integrated solutions using IDocs, the differences between IDocs and RFCs/BAPIs, and integrating BizTalk with Windows Azure AppFabric Service Bus amongst others. Download Now »

Book Description

The core concepts and technologies of Windows networkingNetworking can be a complex topic, especially for those new to the field of IT. This focused, full-color book takes a unique approach to teaching Windows networking to beginners by stripping down a network to its bare basics, thereby making each topic clear and easy to understand. Focusing on the new Microsoft Technology Associate (MTA) program, this book pares down to just the essentials, showing beginners how to gain a solid foundation for understanding networking concepts upon which more advanced topics and technologies can be built.

This straightforward guide begins each chapter by laying out a list of topics to be discussed, followed by a concise discussion of the core networking skills you need to have to gain a strong handle on the subject matter. Chapters conclude with review questions and suggested labs so you can measure your level of understanding of the chapter’s content.

• Serves as an ideal resource for gaining a solid understanding of fundamental networking concepts and skills
• Offers a straightforward and direct approach to networking basics and covers network management tools, TCP/IP, the name resolution process, and network protocols and topologies
• Reviews all the topics you need to know for taking the MTA 98-366 exam
• Provides an overview of networking components, discusses connecting computers to a network, and looks at connecting networks with routers Download Now »

Book Description

Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage UCCE in any environment.

The author shares in-depth insights covering both the enterprise and hosted versions of UCCE. He presents an administrator’s view of how to perform key UCCE tasks and why they work as they do. He thoroughly addresses application configuration, agents, scripting, IVR, dial plans, UCM, error handling, reporting, metrics, and many other key topics.

You’ll find proven, standardized configuration examples that help eliminate errors and reduce downtime, step-by-step walkthroughs of several actual configurations, and thorough coverage of monitoring and troubleshooting UCCE systems.

Cisco Unified Contact Center Enterprise (UCCE) is an indispensable resource to help you deploy and operate UCCE systems reliably and efficiently.

Gary Ford has spent more than 13 years designing, deploying, and maintaining Cisco telephony and contact center solutions together with several of the world’s largest systems integration companies, Cisco ATPs, and customers. He was first introduced to contact centers in 1997 while working for British Telecom (BT) as a test engineer tasked with integrating the GeoTel ICR platform into BT’s core telephony network. Download Now »

Book Description

Cisco Unity Connection presents all the concepts and techniques you need to successfully plan, design, implement, and maintain Cisco Unity Connection voice messaging systems. For every stage of the system lifecycle, enterprise voice expert David Schulz offers clear explanations, practical examples, realistic case studies, and best-practice solutions.

The author begins by introducing Cisco Unity Connection’s core features, capabilities, and components. Next, he provides thorough, step-by-step coverage of configuration, including users, contacts, call routing, dial plans, class of service, and templates. You will find extensive discussions of user features and access, administration and maintenance, redundancy and backup, and much more. Throughout, the author addresses many enhancements introduced in the new Cisco Unity Connection v8.5 software.

This book concludes with a complete guide to troubleshooting, including case studies that identify common deployment challenges and help you build real-world problem-solving skills.

David Schulz has more than 27 years of experience with networking, security, and voice technologies. Before joining Skyline Advanced Technology Services, he was involved in network engineering, consulting, project management, and engineering oversight for a Midwest reseller. He has taught networking technologies to both customers and engineers, created multiple process and procedure methodologies and documents, and held network contracting responsibilities at a large global enterprise. He holds CCSI, CCNP Voice, CCSP, and CCDP certifications.
Download Now »

Book Description

CCDA 640-864 Official Cert Guide is a best of breed Cisco exam study guide that focuses specifically on the objectives for the CCDA DESGN exam. Senior networking experts Anthony Bruno and Steve Jordan share test-preparation procedures, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

CCDA 640-864 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly.

The companion CD-ROM contains a powerful testing engine that enables you to focus on individual topic areas or take a complete, timed exam. The assessment engine also tracks your performance and provides feedback on a topic-by-topic basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most.

Well-regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time. Download Now »